Skip to content

In an Emergency

1. Get immediate help
  • Know the local equivalent of 911 so that you can get immediate emergency assistance.  
  • Remember to heed advice from on-site staff on the best manner to contact police and emergency services in your host country
2. Notify your on-site contact
  • Reach out to the local contact person for your program. The emergency contact numbers can be found in orientation materials received during your on-site orientation. 
  • Contact your insurance provider, if the emergency is medical in nature.   Travel Guard Policy WR10005879. 
3. Contact the CSS Office of International Programs (OIP)
  • During regular business hours (Monday - Friday from 8:30am to 4:30pm CST), you can reach us at + 1(218) 625-4490.  
  • After hours, you can call the CSS Public Security Office at +1 (218) 576-2056. The person who takes your call will collect information from you and immediately notify a CSS OIP staff member who can assist.
4. Contact the nearest U.S. Embassy
  • Consular personnel at U.S. Embassies abroad are available 24 hours a day, 7 days a week, to provide emergency assistance to U.S. citizens.
  • Contact information for U.S. Embassies and Consulates appears on the Bureau of Consular Affairs website at
  • Also note that the Office of Overseas Citizen Services in the State Department’s Bureau of Consular Affairs may be reached at +1 (202) 501-4444.  This Office can put you in touch with the necessary local consular personnel for assistance. 
  • Remember to program all of these emergency numbers into your local cell phone.