In an Emergency
1. Get immediate help
- Know the local equivalent of 911 so that you can get immediate emergency assistance.
- Remember to heed advice from on-site staff on the best manner to contact police and emergency services in your host country
- Reach out to the local contact person for your program. The emergency contact numbers can be found in orientation materials received during your on-site orientation.
- Contact your insurance provider, if the emergency is medical in nature. Travel Guard Policy WR10005879. aigtravelassistance@aig.com
- During regular business hours (Monday - Friday from 8:30am to 4:30pm CST), you can reach us at + 1(218) 625-4490.
- After hours, you can call the CSS Public Security Office at +1 (218) 576-2056. The person who takes your call will collect information from you and immediately notify a CSS OIP staff member who can assist.
- Consular personnel at U.S. Embassies abroad are available 24 hours a day, 7 days a week, to provide emergency assistance to U.S. citizens.
- Contact information for U.S. Embassies and Consulates appears on the Bureau of Consular Affairs website at http://travel.state.gov.
- Also note that the Office of Overseas Citizen Services in the State Department’s Bureau of Consular Affairs may be reached at +1 (202) 501-4444. This Office can put you in touch with the necessary local consular personnel for assistance.
- Remember to program all of these emergency numbers into your local cell phone.